Sales & Dispensary Roles
Highly successful Business Development & Holistic Health Professional looking to enter the Marijuana Industry, particularly the MMJ arena. Some attributes that would be beneficial in a Dispensary or Sales Role:
-Enthusiastic & Driven
-Passionate about MMJ & Legalization of Marijuana
-Customer Service Professional
Education/Certification / Training
Bennett Stellar University; Certification program, 2016: Certified Life Coach, CCHt & NLP Communications Specialist
Project Management Institute (PMI), 2014
Pacific Institute – Sales Mastery & Personal Development, 1988
Tony Robbins – Sales Mastery & Personal Development, 1988
Graduated High School – 1986
Happy, Joyful Hearts &
Principle, CCHt – 11/2016 to present
HEALTH & WELLNESS SERVICES: Providing holistic healing for the mind, body and soul utilizing my skills as a Clinical Hypnotherapist, Reiki Master, Neuro-Linguistics Practitioner and Life Coach. I am so passionate about holistic healing, that I only ask for donations or trade in exchange for payment.
Ø Vigilant about holistic healing and natural methods for whole health
Ø Certified Life Coach, CCHt, Reiki Master and Neuro-linguistics Practitioner
Ø Consistently practice compassion and being of the highest level of service to others
Ø Experienced Small Business Owner
Here to serve, LLC
Principle – 09/2012 to current
CONTRACT SERVICES: Providing high level project management & marketing services for long-term and short-term projects or events. Adept in Sales, Marketing, Customer Service, Project Management and PA Services. Focused on but not limited to: integrated marketing solutions in the retail, technology, health & wellness verticals.
Ø 27 years’ expertise navigating complexities of internal Fortune 100 and 500 companies
Ø Experienced in developing and maintaining a CRM system
Ø Project Management Specialist
Ø Certified Life Coach & CCHt
Ø Experienced Small Business Owner
Ø Social Media Expertise
Ø Design Custom Programs Including: AdWord Campaigns, Social Media Management & Promotional Campaigns, SEO & SEM Campaigns and Targeted Direct Mail Campaigns
Nytec, Inc. – Redmond, WA
Sr. Business Development Manager, 02/2015 to 01/2016
Responsible for New Business Development, Diversifying Business Mix, Client Retention & Growth and supervised Account Management Team.
Ø Diversified business mix to include non-technical roles (Marketing, Advertising, Retail, Business Intelligence)
Ø Bridged the gap between Staffing Services and Product Design & Development
Ø Direct reports: Account Management Team
Ø Mentored Client Services Team and Offsite Contingent Staffing.
Ø Passionate, “no fear” approach to identifying new opportunities, gaining client trust and closing new business.
Ø Adept at “triage” of “at risk” accounts
Ø Sought out and developed a partnership with major wireless company to provide support to start-up companies from product design & development through GTM. This opportunity has the potential for being the largest product design, development and contingent staffing project in the history of Nytec.
Ø Identified and led major under-utilization of CRM, recommended reimplementation that would provide business intelligence to drive customized marketing efforts, strategic selling methodology and create reporting and analytics tools to help Nytec make informed, strategic decisions around current and future business as well as build and track internal team metrics.
Firefly Café & Creperie – Seattle, WA
Sole Proprietor, 11/2012 to 01/2014
Taking a break from Corporate America to spread my entrepreneurial wings, launched the startup of a café specializing in a variety of crepes, paninis and beverages. Unique offerings included gluten free and vegan options and an organic juice bar. Handled all aspects of the business, including financial administration. Developed and executed creative, targeted marketing campaigns to drive customer acquisition and increase revenue. Hired, supervised, trained, and scheduled all staff; managed between five and nine employees, depending on seasonal needs. Turned profit at 2-year mark.
Ø Consistently performed due diligence, monitored numbers daily, made improvements, and created a unique offering in the community.
Ø Achieved break-even point within first 19 months of business and profitability within two-year mark.
Ø Championed 26% reduction in labor costs by collecting and reviewing data for root cause analysis and took appropriate action to achieve positive results.
Ø Negotiated with vendors to secure best price on menu ingredients, resulting in 10% food cost savings.
Ø Established volunteer program supporting local organizations such as the Senior Center, food bank and homeless shelters.
KP Corporation – Seattle, WA
Business Development Executive, 6/2005 to 9/2012
Advanced to a role with increased responsibility and accountability related to sales and account strategy to ensure customer retention and acquisition for a provider of direct marketing and outsourcing solutions. Presented marketing solutions to clients, discussed customizations, and negotiated pricing. Identified to c-level management team critical tools & resources to ensure closing of opportunities valued at $100K+. Organized projects by client and project; tracked purchase orders, past due invoices, and areas defined by clients as critical metrics. Worked with five or more program managers at a time, providing direction on client-driven requirements.
Ø Recognized by Vice President of Sales as one of his best new business development executives; quickly gained reputation for high value, loyalty, dependability, and reliability.
Ø Specialized in working with both small and large advertising agencies.
Ø Consistently secured new business by pricing client projects, programs and campaigns competitively while maintaining profitability for the company.
Ø Facilitated kick-off meetings to ensure smooth transition from Sales to Program Management and enable progression to new opportunities.
KP Corporation – Seattle, WA
Sales Coordinator, Client Services 9/2003 to 6/2005
Promoted to provide high-level sales support to major account manager and additional team members; directly liaising between customer, Sales, and Operations to make sure production of product was timely and accurate. Actively communicated with customers to gather specifications for print, mail, fulfillment, and/or technology-based solutions; interacted with internal resources to gather estimates and proposals for customer review. Utilized CRM system to generate reports of accounts, competitive/general marketing activity, and conditions.
Ø Volunteered to assume workload from another sales coordinator upon her layoff, doubling team productivity.
Ø Provided continuous world-class customer service to clients throughout various phases of project.
Ø Played a significant role in growing ad agency business opportunities.
KP Corporation – Seattle, WA
Senior Project Manager, Client Services 4/2000 to 9/2003
Managed distribution of POP materials and displayed components to an expert merchandising field force through the development of Channel Marketing Services BOM. Oversaw client management of operations for Client Marketing Services Fulfillment Center.
Ø Secured proven track record of performance in supporting PC and Xbox merchandising programs in collaboration with Category Management and Visual Merchandising Groups.
Ø Executed field specialist distribution lists by program rounds according to initiatives established by Microsoft.
Ø Steered logistics of Microsoft Merchandising Program BOM for shipments to field reps, direct store, and distribution centers, as well as other recipients to ensure accurate distribution of POP materials.
Ø Conducted ongoing reviews to focus on cost effectiveness of shipping methods and practices, while identifying areas in need of improvement.
Ø Monitored inventory of POP and other stock items to make sure items were inventoried at sufficient levels to maintain the program.
Ø Participated as active partner with Microsoft to improve program efficiencies and manage overall communications to key stakeholders.
Ø Drove knitting and shipping projects for Microsoft Merchandising Program, including budget estimates and logistics tracking.
KAO Infosystems – Oregon & California
Senior Project Manager, Client Services 8/1995 to 10/1998
Oversaw the planning, management, coordination, and budget administration of client projects for a CD/DVD manufacturer and distributor. Ensured clients’ requirements were met and projects were completed within budget, established timelines, and quality standards. Coordinated, scheduled, and developed work flow for project teams. Traveled throughout country to meet with clients to perform project scoping.
Ø Played a vital role in increasing overall business from $16M to $20M annually.
Ø Gained expertise in various aspects of business, including call/contact center, Web/e-Commerce offerings, fulfillment, ESD, EDI, print on demand, and CD/DVD replication and assembly.
* * *Prior experience included Project Manager for Allpak Container, Inc., Renton, WA and Sales Support Supervisor for Lynden Air Freight, Seattle, WA * * *
- • New Business Development
- • Selling Integrated Solutions
- • Marketing & Advertising Campaign Launches
- • Team Relationship Management
- • Team Development & Mentoring
- • Resource Management & Delegation
- • New Product Launches
- • Vendor & Partner Relations
- • Problem Identification & Resolution
- • Client Satisfaction & Retention
- Business Development, Holistic Healing, Sales Analytics
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